Legal notice
Owner: PROMOCIONES SAGEMAR, S.A.
Address: Polígon Industrial PAEC, parcela 4. CP 17251 Calonge-Girona.
Contact: Tel. 972 65 23 63 Fax 972 65 06 70 e-mail: info@salleshotels.com
Registration details: Promotions Sagemar, S.A. is registered in the Company Register of Girona, Volume 660, Book 553, Folio 65, Page 9555.
Registration number of the Tourism Registry of Catalonia: HG-002249
Tax Id. No. (CIF): A-17155235
INTRODUCTION
The purpose of this document is to establish and regulate the rules of use of the website www.salleshotels.com (hereinafter referred to as the ‘Website’). The term ‘Website’ is understood to mean all of the pages and their contents owned by Eroles, S.A. which are accessed through the domain www.salleshotels.com and its sub-domains.
Eroles, S.A. (hereinafter referred to as ‘SALLÉS HOTELS’) uses this website to provide information to its guests and potential guests, administer its customer loyalty scheme and manage the booking of rooms, job search, customer service, and any other service that is deemed appropriate for fulfilling its corporate purpose.
By using this page and the services made available, the user is fully and unreservedly agreeing to comply with all of the general terms and conditions included in this Legal Notice (hereinafter referred to as the ‘General Terms and Conditions’), and, consequently, should be aware of the importance of reading them every time the Website is visited. Since accessing this Website means that the user is confirming knowledge and acceptance of the following General Terms and Conditions, SALLÉS HOTELS recommends that the user print or download them in order to read them in detail every time the Website is visited.
GENERAL INFORMATION
The owner of the Website www.salleshotels.com is Eroles S.A. with registered office in Calonge, Avenida Costa Brava, Edificio Mar Brava; registered in the Company Register of Girona in Volume 781, Book 637, Folio 40, Page 11,258; and holder of Tax Id. No. (CIF): A-58953506.
USE OF THE WEBSITE
By accepting these General Terms and Conditions, the user undertakes to use this Website and the services made available in the manner and form established within it. The user is required to refrain from using the Website and its services for purposes that are illegal and/or contrary to the purposes established in these General Terms and Conditions, are harmful to the rights and/or interests of third parties or could damage, in any way, its functioning and that of the services that it offers or could offer in the future.
Mere access to this site does not mean that any kind of contractual relationship has been established between SALLÉS HOTELS and the user.
THE WEBSITE
Responsibility of the user. The page www.salleshotels.com is included in this Website.
Access to this Website is the sole responsibility of users. Any risks associated with use of the Website will be the sole and exclusive responsibility of the user. SALLÉS HOTELS will not be liable for any possible damage or loss arising from interference, omissions, interruption, computer viruses, telephone faults or disconnection affecting the operation of this electronic system occurring as a result of causes beyond the control of SALLÉS HOTELS; for any delays or blockages in the use of this electronic system due to deficiencies or overloads in its Data Processing Centre, telephone lines, the Internet system or other electronic systems; or for any damage caused by third parties illegally entering the system beyond the control of SALLÉS HOTELS.
Similarly, SALLÉS HOTELS will be exempt from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided by SALLÉS HOTELS whenever it originates from outside sources.
UPDATING AND AMENDMENT OF INFORMATION
The information that appears on this Website is that which was current as of the date of its latest update. SALLÉS HOTELS reserves the right to update, amend or remove this Website’s information, and may limit or deny access to it.
SALLÉS HOTELS reserves the right to make as many changes and amendments as it deems appropriate, and use this right at any time and without prior notice.
CONTENT
SALLÉS HOTELS makes every effort to avoid any errors in the content that may appear on this Website. SALLÉS HOTELS does not guarantee nor accept liability for any consequences that may arise as a result of errors in the content provided by third parties that may appear on this Website.
SALLÉS HOTELS is not responsible in any way for content, commercial activities, products and services that can be directly or indirectly viewed by means of electronic links through this Website.
SALLÉS HOTELS reserves the right to prevent or prohibit access to the Website to any Internet user who introduces any content that is contrary to the law or immoral, and to institute any legal action that it deems appropriate to prevent this type of behaviour.
BROWSING, ACCESS AND SECURITY
SALLÉS HOTELS makes every effort to ensure that browsing is carried out under the best conditions and in such a way as to prevent loss of any kind from occurring.
SALLÉS HOTELS accepts no liability for any kind of loss that may be caused to users as a result of the use of other browsers or versions of browsers that differ from those for which the Website was designed.
SALLÉS HOTELS is not liable if access to this Website is interrupted and does not guarantee that access will be free of error. Similarly, it does not guarantee that the content or software that can be accessed through this Website is free of error nor does it accept liability for any damage caused.
The services offered on this Site can only be used correctly if the technical specifications for which it was designed have been met.
DATA PROTECTION
SALLÉS HOTELS informs users of this Website that SALLÉS HOTELS respects current legislation on data protection and in particular Organic Law 15/99 of 13 December concerning the Protection of Personal Data (LOPD), as well as its implementing regulations, adopting, to this end, the necessary technical and organisational measures to prevent loss, misuse, alteration, unauthorised access to and theft of the personal data provided through the Website, in view of the state of the technology, the nature of the data and the risks to which it is exposed.
In the event that users are required to provide their personal data when making use of the services that SALLÉS HOTELS offers on this Website, SALLÉS HOTELS -in compliance with current legislation- will fully inform the user of their rights and seek their express and unequivocal consent to the processing of their personal data.
PRIVACY POLICY
Any personal data that you provide through the completing of any electronic registration form that appears on our Website, as well as information that SALLÉS HOTELS accesses as a result of browsing, enquiry, request or contracting of any service or product, or any transaction or operation carried out through SALLÉS HOTELS’ website, will be collected in a file owned by EROLES, S.A., at whose registered office (Polígono Industrial PAEC de Calonge, Girona) you may exercise your rights of access, correction, deletion and objection in relation to the processing of your personal data, under the terms and conditions provided for in the Personal Data Protection Act (LOPD) itself. Failure to complete the required fields that appear on any electronic registration form may result in SALLÉS HOTELS not being able to respond to your request.
The purposes of the collection of personal data are those that are specifically indicated on each of the pages where the electronic registration form appears. In relation to the personal data collected from registered users, it will be used for the purpose of adapting the products and services requested to the preferences indicated on the user’s registration form. In general, the personal data provided will be used to respond to enquiries and to provide information about new activities and special offers for the products and services of SALLÉS HOTELS. In this regard, your personal data may be segmented and processed to create market profiles for advertising purposes.
In accordance with the provisions of Articles 11 and 34.e) of the Personal Data Protection Act (LOPD), you expressly consent to your data being communicated, for the aforementioned purposes, by SALLÉS HOTELS to Group companies belonging to the hotel sector, other collaborating companies, and to any country in the world, even those that do not offer a level of protection comparable to that of the Personal Data Protection Act (LOPD). By accepting the provisions of this legal notice, you are considered to have been informed of the provisions of Article 27 of the LOPD regarding communication of the first transfer of data. Consent for the communication of personal data can be revoked at any time, although it will not have retroactive effects. If you have indicated your willingness to receive information via email when completing your information on the corresponding form, you also consent to us sending you commercial communications electronically in accordance with the Information Society and Electronic Commerce Services Act.
In the event that you provide us with the personal data of third parties, in compliance with the provisions of Article 5.4. of the Personal Data Protection Act (LOPD), you declare that you have informed those persons of the content of the data provided, its origin, the existence and purpose of the file containing their data, the recipients of the information, the possibility of exercising the rights of access, correction, deletion and objection and the identification information of SALLÉS HOTELS, under the terms and conditions that result from this legal notice. SALLÉS HOTELS undertakes to process your personal data in an absolutely confidential manner, using it exclusively for the purposes indicated. SALLÉS HOTELS informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and prevent alteration, loss and unauthorised processing and/or access, in view of the state of the technology, the nature of the data provided and the risks to which it is exposed, whether they arise from human action or from the physical or natural environment. All in accordance with the provisions of Article 9 of the LOPD and Royal Decree 994/1999 of 11 June, which approves the Regulation concerning security measures for automated files containing personal data.
CONFIDENTIALITY
SALLÉS HOTELS will not reveal your personal data to any other third party, except for those indicated in previous sections. Likewise, the confidentiality of your personal data is guaranteed, as is its storage, transportation and processing, through the use of the security measures established by the Spanish Data Protection Act.
EMAIL
If you register with our website, we may send you information of possible interest by email. In order to better meet your expectations, we measure the ‘click’ rates on the links included in our newsletters. The service provider who manages the sending of newsletters does not have the right to exploit the personal data that it possesses.
If you wish to cancel your newsletter subscription, you can do so at any time by clicking on the link provided for this purpose on our page or by informing us of your wish at our office (Polígono Industrial PAEC de Calonge, Girona).
USE OF COOKIES
SALLÉS HOTELS states that, unless otherwise indicated on the Website, the texts, images, illustrations, designs, icons, photographs, video segments, sound segments and other materials found on the Website and any other intellectual creations and/or scientific or technical inventions or discoveries, whatever their business or industrial application (hereinafter collectively referred to as the ‘Content’), have been created or invented by SALLÉS HOTELS or assigned, licensed, transmitted or authorised by their owners and/or assignees.
INTELLECTUAL PROPERTY AND COPYRIGHT
SALLÉS HOTELS states that, unless otherwise indicated on the Website, the texts, images, illustrations, designs, icons, photographs, video segments, sound segments and other materials found on the Website and any other intellectual creations and/or scientific or technical inventions or discoveries, whatever their business or industrial application (hereinafter collectively referred to as the ‘Content’), have been created or invented by SALLÉS HOTELS or assigned, licensed, transmitted or authorised by their owners and/or assignees.
The User undertakes not to remove or alter any distinctive sign used on the Website, including, but not limited to, trademarks, trade names (graphics, logos, etc.), the ‘copyright’ and other data identifying the rights of SALLÉS HOTELS or third party owners incorporated into the Website.
SALLÉS HOTELS also owns all of the rights over any works, inventions, discoveries, patents, ideas, concepts, updates and improvements related to the Website, its systems, applications and programs or the services that SALLÉS HOTELS provides, which are created, carried out, developed or put into practice for the first time by SALLÉS HOTELS, either alone or with the help of Website users, in the course of or as a result of any design, development or any other task carried out in accordance with the Contract.
The User may not use the name or trademarks, symbols, logos or distinctive signs of ownership of SALLÉS HOTELS without the express and written consent of the latter.
In the event that a user or third party considers that any content on the Website is a violation of copyright or other intellectual property rights, they are requested to report the matter to the following address: SALLÉS HOTELS, Legal Department, Polígono Industrial PAEC, parcela 4 de Calonge (Girona).
JURISDICTION AND APPLICABLE LEGISLATION
The Rules of Use found in this Legal Notice are governed by Spanish law. Both SALLÉS HOTELS and the users of the Website, in the event of any discrepancy that may arise in terms of interpretation, compliance and/or execution with regard to these rules, expressly agree to be subject to the jurisdiction of the competent Law Courts of Girona and waive any other jurisdiction which may be applicable to them.
ONLINE DISPUTE RESOLUTION
Pursuant to Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for online dispute resolution between the USER and the PROVIDER, without the need to resort to the courts of law, through the intervention of a third party, called a Dispute Resolution Body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties in order to reach an agreement, and may finally suggest and/or impose a solution to the dispute. Link to the ODR platform: http://ec.europa.eu/consumers/odr